Effective Communication Skills (PM)

Overview

Communication is at the heart of every successful relationship and organisation. This course equips participants with strategies to communicate with clarity, confidence, and influence across a range of contexts. From listening actively to delivering persuasive messages, participants will enhance their ability to connect, collaborate, and achieve results.

Content

• Principles of clear and effective communication
• Active listening and feedback techniques
• Non-verbal communication and body language
• Building rapport and trust
• Persuasive speaking and storytelling techniques
• Overcoming communication barriers
• Communicating in meetings and group settings
• Tailoring messages for different audiences