Business Writing Training

Duration: One Day

Course Schedule

Thursday, July 24, 2025Effective Business Writing
Monday, August 25, 2025Effective Business Writing
Thursday, September 18, 2025Effective Business Writing
Wednesday, October 22, 2025Effective Business Writing
Thursday, November 27, 2025Effective Business Writing
Monday, December 22, 2025Effective Business Writing
Monday, February 02, 2026Effective Business Writing

Bookings

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Target Audience & Purpose

This course will benefit anyone who uses written communication in their day-to-day work activities.

Overview

Writing is a key method of communication in the workplace, and yet it’s one that many people struggle with. The aim of this workshop is to give you the tools and techniques you need to write clear, concise and readable business documents that give your readers a favourable impression of you and your organisation.

Course Inclusions

  • Comprehensive learning materials incl. exercise files
  • Post course telephone support
  • ‘Certificate of Attendance’ on completion of course

Learning Outcomes

By the end of this course, you will be able to:

  • Plan your business writing, taking into account a document’s purpose, outcomes, readers, style, content and structure
  • Apply some basic rules of grammar to your business writing
  • Write a business document using plain English and the active voice
  • Write clear and concise emails that follow the guidelines of ‘netiquette’
  • Write well-structured reports that contain headings and subheadings
  • Describe an executive summary
  • Format a document so that it is easy to read or skim read
  • Proofread and edit your business writing

Business Writing Training – Course Outline

Planning
In this module we focus on the purpose and desired outcomes of your document, as well as its readers, style and structure, so that your writing is readable, relevant and persuasive.

Writing your document
We look at a variety of writing components including language, grammar, spelling and punctuation, all of which contribute to creating a document that makes a good impression on your readers.

Writing emails
Emailing is a quick and convenient way of communicating, but it has many pitfalls. When you use email in business you need to be aware of some basic guidelines so that your messages are received as you intended them.

Writing reports
In this module we look at how to write reports that are concise, factual and readable. There is also an opportunity for you to start writing your own report.

Formatting
In this module we look at headings, bullet points and layout, which are all important factors in creating a document in which the key points stand out.

Proofreading and editing
Reviewing your writing is essential to make sure that it’s complete, consistent and free from errors.